Sending Email to Peter White Cycles


E Mail We get far too much email. If we spent every working hour doing nothing except answering email, we still wouldn't have enough time to answer all of it. So, if you send us email, and don't get a reply, please don't think it's because we don't like you, or aren't interested in your question, or your business. We just don't have enough time to answer all the email we get. If you need to communicate with us, your best option is to use the telephone. If you do send email, please come right to the point. I do scan every email that comes in. Email that is direct and can be answered quickly will get answered. Email that tells me your life's story, however interesting your life might be, well, we all have interesting lives, I hope, and, well, I have a lot of wheels to build so thanks just the same but... ;-) Obviously, emails from existing customers regarding problems with an order, or installation questions, or emails from bike shops and manufacturers regarding wholesale business will get answered ASAP. *Don't worry!* I do look at every email that comes in, and if it's important, it will get answered. But if I'm going to have time to build wheels, I have to draw the line somewhere. And if I don't build wheels, Peter White Cycles won't exist. It's that simple. And, email is actually the best way to get a tracking number for your shipment. Rather than call to get a tracking number, please email us. We will copy and paste the tracking number into a return email to you, ensuring that there is no error in the number. Expect a return email within one hour during normal business hours. To send us an email, click . Do not inlude any attachments in your email. And, do not include any photographs. Do not send HTML email. Please only send plain text email. Most email with attachments, photos and HTML will automatically be sent to my junk folder by my email software. TEXT ONLY PLEASE! If you have another email address for us please please please don't send the same email to more than one address. There's no reason to have all of us checking to see if junior's depleted uranium order has shipped. Emails sent to multiple addresses will most likely be deleted without reading. I've had too many instances of people sending in orders by email to two or three of us, only to complain when they receive two or three identical orders from UPS.

E Mail

We get far too much email. If we spent every working hour doing nothing except answering email, we still wouldn't have enough time to answer all of it. So, if you send us email, and don't get a reply, please don't think it's because we don't like you, or aren't interested in your question, or your business. We just don't have enough time to answer all the email we get. If you need to communicate with us, your best option is to use the telephone.

If you do send email, please come right to the point. I do scan every email that comes in. Email that is direct and can be answered quickly will get answered. Email that tells me your life's story, however interesting your life might be, well, we all have interesting lives, I hope, and, well, I have a lot of wheels to build so thanks just the same but... ;-)

Obviously, emails from existing customers regarding problems with an order, or installation questions, or emails from bike shops and manufacturers regarding wholesale business will get answered ASAP. Don't worry! I do look at every email that comes in, and if it's important, it will get answered. But if I'm going to have time to build wheels, I have to draw the line somewhere. And if I don't build wheels, Peter White Cycles won't exist. It's that simple.

And, email is actually the best way to get a tracking number for your shipment. Rather than call to get a tracking number, please email us. We will copy and paste the tracking number into a return email to you, ensuring that there is no error in the number. Expect a return email within one hour during normal business hours.

To send us an email, click .

Do not inlude any attachments in your email. And, do not include any photographs. Do not send HTML email. Please only send plain text email. Most email with attachments, photos and HTML will automatically be sent to my junk folder by my email software.

TEXT ONLY PLEASE!

If you have another email address for us please please please don't send the same email to more than one address. There's no reason to have all of us checking to see if junior's depleted uranium order has shipped. Emails sent to multiple addresses will most likely be deleted without reading. I've had too many instances of people sending in orders by email to two or three of us, only to complain when they receive two or three identical orders from UPS.